Shipping & Returns

Shipping

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose.

Orders will be dispatched the next business day. Standard shipping takes 1-7 business days for delivery after dispatch. Delivery time will vary from state to state after dispatch. Whilst the below are the expected delivery timelines, we will strive that you receive you order as soon as possible:

  • ACT Metro 1-3 working days
  • NSW Metro 1-3 working days
  • NT 5-7 working days
  • QLD Metro 1-3 working days
  • SA Metro 3-5 working days
  • TAS Metro 5-7 working days
  • VIC Metro 1-3 working days
  • WA Metro 5-7 working days

An email with tracking details will be sent after dispatch.

In the unlikely case that some of the items you ordered are out of stock, we will dispatch the available items and / or communicate with you to offer substitutes.

Free Shipping:

FREE SHIPPING on all products (over $90 and up to 10kg) AUSTRALIA WIDE*. Conditions Apply.

*Metro only for all states except WA. WA, rural and regional areas may attract additional shipping charges.

Prices and availability are subject to change without notice.

International Destinations:

We can ship most products to international destinations. Please note that there may be restrictions on some products, and some products cannot be shipped to international destinations.

Please contact info@islamicbookstore.com.au for any shipping enquiries.

 

Returns Policy

You may return most new, unopened items within 10 days of delivery. We will issue you with a credit voucher that can be used against any future orders in case you change your mind. In case the product was sent with a defect or by error from our side, we will issue you with a full refund.

You should expect to receive the credit voucher or your refund as soon as the product has been received by us. 

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.